Surfing Holidays in Europe & Central and South America

Booking Terms

Wavepals.com helps you confirming bookings with different service providers (e.g. surf camp), in different destinations around the world. We do not own or run any service providers (e.g. surf camp) ourselves.

The deposit fee is NOT refundable.

If you cancel your booking up to 14 days before arrival, Wavepals will issue a voucher (amounting your deposit fee) that can be used for the period of 1 year (from the starting date of the contracted services) for the same destination/service provider (e.g. surf camp).

This voucher is personal and non-transferable.

In case of groups: If there is a cancelation within a travel party, the deposit cannot be claimed or discounted as part of the total balance of the party booking. A individual voucher(s) will be issued in the name of the person(s) that cancelled, and not in the name of the party leader (usually booking "name"/person) thus cannot be used as a discount within the travelling group final payment balance.

If cancellation is less than 15 days from arrival date or in the event of a no-show you are not entitled to a voucher. The remaining balance to be paid to the final service provider (e.g. surf camp) may be claimed in full by the final service provider (e.g. surf camp).

Your contract is with the final service provider (e.g. surf camp) and not with Wavepals.com, meaning:

The service provider (e.g. surf camp) is responsible to provide you with the contracted services. Wavepals.com is not responsible for any losses, damages, changes or other problems occurring before, during or after your stay/service. It works, and so far we have not had a single complain and in the highly unlikely event of a problem arising, our liability to you, if any, is limited to the deposit and the reservation fee you paid.

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This document states the booking conditions that apply when you make a booking with Wavepals.com.

All bookings on this web site are made with the chosen service provider (e.g. surf camp) and not with Wavepals.com. Wavepals.com only facilitates the making of reservations with the service provider (e.g. surf camp). Wavepals.com is not a party to the contract between you and the service provider (e.g. surf camp) and has no responsibility or liability to you in respect of the terms of that contract whether directly or indirectly.

Wavepals.com is not liable or responsible for loss of or damage to any property or death or injury to any person during your stay at or during activities or your transportation to and from the service provider (e.g. surf camp) .

All service providers (e.g. surf camps) collaborating with Wavepals.com are selected for the quality they offer regarding location, conditions, accommodation, tuition's and services. However Wavepals.com is not responsible for weather conditions, flat surf or your personal achievement in the contracted activities. In case of accommodation, rooms may vary in size and may have different amenities. The service provider (e.g. surf camp) makes all room assignments and Wavepals.com has no control over which room you will get. If the arranged accommodation is not available or for any other reason not suitable at the given dates the service provider (e.g. surf camp) may change your booking to another accommodation of a similar grade. Wavepals.com is not liable for additional expenses or any claim whatsoever due to these kinds of changes. Wavepals.com shall in no way be liable to you in the event that the contracted services are not suitable for your purposes, no matter what that purpose is.

Making a booking

Upon making a booking you agree to pay a deposit (a percentage of the total value of your booking - depending on services and destinations). Upon arrival at the service provider (e.g. surf camp) you are responsible to pay the remaining balance of your booking as well as any additional services you may have contracted with the service provider (e.g. surf camp). If nothing else is stated by the service provider (e.g. surf camp) or agreed between you and the service provider (e.g. surf camp), this payment is to be done in cash.

The deposit fee is NOT refundable

If you cancel your booking up to 14 days before arrival, Wavepals will issue a voucher (amounting your deposit fee) that can be used for the period of 1 year (from the starting date of the contracted services) for the same destination/service provider (e.g. surf camp).

This voucher is personal and non-transferable.

In case of groups: If there is a cancelation within a travel party, the deposit cannot be claimed or discounted as part of the total balance of the party booking. A individual voucher(s) will be issued in the name of the person(s) that cancelled, and not in the name of the party leader (usually booking "name"/person) thus cannot be used as a discount within the travelling group final payment balance.

If cancellation is less than 15 days from arrival date or in the event of a no-show you are not entitled to a voucher. The remaining balance to be paid to the final service provider (e.g. surf camp) may be claimed in full by the final service provider (e.g. surf camp).

After confirming your booking you are free to check and confirm with the chosen service provider (e.g. surf camp) exactly what kind of terms and conditions that apply for your upcoming stay resulting from your booking trough Wavepals.com although we will provide extensive information on the contracted services.

By accepting these booking conditions you confirm that you are of sufficient legal age to use this web site and to create binding legal obligations for any liability you may incur as a result of the use of this web site. You also agree to indemnify and hold Wavepals.com harmless from any loss, liability, claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of your use of the web site. Wavepals.com's failure to enforce at any time or for any period any one or more of these terms shall not be a waiver of them or the rights attaching to any of them.

It is your responsibility to check the current terms and conditions before departure to your destination by visiting our web site.

Wavepals.com reserves the right to change these booking conditions as well as the contents of this web site for any reason and without notice. After you have made a booking it is your responsibility to check these terms for changes regularly, before departure to final destination.

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